If you want to exchange your size, please drop us a mail at firstname.lastname@example.org or drop us a message (iMessage or whatsapp) on 9601376838 with details: Order no and size you want for exchange within the 7 days from the delivery date. You have to ship the item on our return address on your own. We will give you address details when you ll mail us. Once you ship it to us, we ll examine it and initiate your exchange. When you mail us we ll guide you through whole process.
In case we receive a cancellation notice and the order has not been processed by us, we shall cancel the order immediately and refund the entire amount.
If we have already printed and shipped the product, we will not be able to approve the cancellation request. In such cases, the product follows the normal life cycle process.
Cancellation by SLATE HASH :
Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion.
Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also ask for additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
If your order is cancelled after you are charged, the said amount will be reversed back in your bank account in the next 15 days.
The customer agrees not to dispute the decision made by SLATE HASH and accept it’s decision regarding the cancellation.
To place a cancellation request please call us on 9601376838 or email us at email@example.com and we will guide you through the process.